1. Kick-off Meeting
Discuss proposal with the client. Finalise functionality to be included and decide creative direction.

2. Site Architecture
We conduct online research of competitors and draft wireframe diagrams of the website. Wireframes are like the architectural plans for a house; they specify the pages within the site and key information within them. They are reviewed with the client for feedback and finalisation.

3. Functional Specification
Our team will develop the functional specification in collaboration with the client. This defines the functionality to be included within the site.

4a. Customisation and Configuration
The existing content management system will be customised to meet the client's requirements in accordance with the functionality specification.

4b. Design
A creative brief is devised collectively with the client. Design is started based on the wireframe layouts. We provide two to three different options of a home page and a sample content page for clients to review.

4c. Review with the Client
On finalisation of these designs we roll out the design to create the remaining
template pages.

5. Template Design
When all the pages are designed and approved we build the front-end CSS/HTML and then integrate this into the CMS. Our Search Engine Optimisation (SEO) team consult from the start of the project but at this point are centrally involved.

6. Training
Training will be provided so that the client can manage the system and upload content in the future.

7. Test
We test the site for bugs before, after and while the content is uploaded for all common browsers. We create bugs lists which are addressed one by one. Clients are expected to undertake detailed testing during the final stages of the project.

8. Live!
When the content is uploaded and the site is tested and functioning, the site is posted live on the web.